Customer WOW Workshop

Customer W.O.W. Ask Me How

Join us on June 28th at 9:30 AM for "Customer W.O.W. Ask Me How" and discover the secrets to WOWing your customers every time!

Do you have what it takes to W.O.W. your customers and keep them coming back?

Delivering exceptional service starts with embracing your brand, getting the basics right and delivering delighters that will turn your customers into your best marketing advocates.  Whether you are a FORTUNE 500 company or a small to mid-size business, delivering Customer W.O.W. will bring value to your company, your customers and your employees.

Our half-day workshop provides participants with proven methods that can be immediately implemented to yield results.

• Understand how basic needs and satisfiers form the foundation for W.O.W.
• Identify how to use delighters to create an emotional connection with your customers
• Define your personal W.O.W. goal in terms of Competence, Connection, Service & Solutions
• Describe organizational drivers that facilitate a culture of W.O.W.

The Workshop will be held on June 28^th from 9:30am to 1:30 pm at the Oak Ridge Room located at 2205 Oak Ridge Road, Oak Ridge, NC, 27310   (Next to Bistro 150)

 

Cost of Workshop is $49 and includes a box lunch.

RSVP on Eventbrite Here